Access at the desk
Greets residents and visitors and controls access at the desk.
The first face your residents see, and the last line between the lobby and the elevator.
KingsGuard concierge guards run the front desk of condominiums and office buildings across the GTA and Kitchener-Waterloo: greeting residents, screening visitors, managing packages and contractors, and responding first when something goes wrong.
Since 2015
200+ guards deployed
Serving all of Ontario
24/7 live monitoring
What a KingsGuard concierge does
The desk, run properly
Electronic logs
Logs visitors, contractors, and deliveries electronically.
Cameras and intercoms
Monitors cameras, intercoms, and alarms from the desk and escalates through our 24/7 operations centre.
Emergency response
Responds to fire panels, floods, elevator entrapments, and medical calls and coordinates with emergency services.
- 01
Packages, keys, and amenities
Manages packages, key releases, and amenity bookings. If your building has no booking system, we can put one in place.
- 02
Rules and visitor parking
Enforces building rules and visitor parking.
- 03
Reports the same day
Writes incident reports the board and property manager can read the same day.
Why boards choose us
A desk your board can stand behind
Trained for the front desk
Licensed guards trained specifically for condominium front desks.
The board sees every shift
Electronic reporting through TrackTik so the board sees every shift.
Low turnover
Low turnover on long-standing condo sites.
One company, one accountability
One company for the desk, the cameras, the parking, and the monitoring, so nothing falls between vendors.
Pairs with
A virtual concierge overnight instead of a second guard
Pairs with parking enforcement, Verkada or Ajax systems, and remote monitoring for buildings that want a virtual concierge overnight instead of a second guard.
Questions
Questions
Plan your protection
Request a concierge proposal.
We’ll come back within one business day with a plan and a price.